With regards to the sessions, I think you've let your emotions overheat your brain. Mr. Wilson specifically states during the interview that there are tens of thousands of machines currently part of the Customer Experience , and he says "No, not millions, yet." Also, he specifically points out that these users are average users, and MS machines are filtered out of the mix. He also states that the 66% of users who have opted in to the Customer Experience Initiative and that do not see prompts at all only experience no prompting AFTER a few weeks of ownership. That is to say, once the changes to the initial install, including installation of new applications and OS configuration, have settled down. This is not those users who get prompts while they are configuring their OS for a couple of weeks.
Not to make assumptions here, but did you even really LISTEN to the rest of the interview?
It really amazes me how often some people get ideas in their heads and instead of looking for statements of fact to support their opinions they look for statements of opinion to support their "facts".