Office Communications Server and Unified Communications at Ultragestion

Christian Aguilera is an IT consultant for Ultragestion in Santiago Chile.  In this video, he talks about how their Unified Communications deployment, including OCS 2007,  was so successful in their division of the company, it's being rolled out to the entire company across multiple countries.

He talks a little about the infrastructure, the challenges they faced, and changing user behavior around how calls are handled.