Delivering a Comprehensive Self Service Customer Engagement Portal

Posted By: Microsoft IT Showcase | Jul 8th @ 2:57 PM | 1,697 Views | 0 Comments
The Global Foundation Team (GFS) developed a MOSS 2007-based self-service portal to support over 250 internal clients of highly visible external Microsoft properties. The portal provides comprehensive services such as a service offerings catalog, a sign up mechanism, reporting services, and service tracking. Efficient and easy to use, the portal has proven itself to be a competitive asset. It lowers costs to the business and customers by streamlining workflows and speeding development.
Tags: IT Showcase, Microsoft IT Showcase, Office - Sharepoint Portal Server 2007, ROI cost savings
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